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Tuesday, February 5, 2019

Voicemail Phishing Email Scams are Targeting User Passwords

A devilishly ingenious scam plays on your user’s familiarity with business voicemail, seeking to compromise online credentials without raising concerns.
 

The phishing email appears to come from the legitimate voicemail vendor, RingCentral but includes a Microsoft logo (no doubt, to make the user associate Microsoft with this process – more on that in a moment).


Using subjects such as Voice:Message, Voice Delivery Report, or PBX Message, these emails contain another email as the attachment (to avoid detection by email scanning security solutions) containing the actual phish (shown below). 

The user is then prompted to click a link to Listen to the voicemail. In reality, the link takes the user to a spoofed Microsoft login page where they are promoted not once, but twice to logon (likely to ensure the passwords typed match so the cybercriminals can be certain the account details are correct).

As a nice touch, once the logon has completed, a generic voicemail does play – probably to throw users off the scent of this being a scam.

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